Account Deletion Policy

1. Your Right to Delete Your Account

You may request deletion of your WrindhaOS account and associated personal data at any time, whether or not you have an active subscription, in line with Google Play's account and data deletion requirements.

2. How to Request Deletion

• In-app: Navigate to Settings → Account → Delete Account, which submits an automated deletion request.
• Web Request Form: Access our public deletion request portal at wrindhaos.in/contact (or direct web form), accessible without needing to install the app.
• By Email: Write to wrindhaos@gmail.com from your registered email address, or provide your registered phone number, so we can verify your identity.

3. What Happens After You Request Deletion

Your request moves through the following stages, tracked against your account:

You may cancel a pending deletion request before it reaches the Processing stage by contacting wrindhaos@gmail.com or, where available, through the in-app cancellation option.

4. What Gets Deleted

Upon completion, we permanently delete:

• Profile Information: Full name, email address, phone number, and profile image.
• Authentication Data: User credentials, authentication identities, and login tokens.
• Personal Journal: All journal entries, reflections, and mood records.
• Habits & Goals: Habit streaks, completion logs, goals, milestones, and progress history.
• Academic Data: Subjects, units, topics, and study session history.
• Tasks & Planning: To-dos, Eisenhower matrix tasks, calendar events, and timetable data.
• Financial Records: Expense logs, category allocations, and budget records.
• Preferences: Notification configurations and consent records tied to your account.

5. What May Be Retained, and Why

Consistent with our Data Retention & Deletion Policy, we may retain limited records after deletion where required by law or legitimate business need, including:

• Billing & Transactions: Billing and transaction records required for tax, accounting, or audit purposes (retained per statutory limitation periods).
• Fraud & Abuse Prevention: Records reasonably necessary to investigate fraud, abuse, or a violation of our Acceptable Use Policy.
• Aggregated Analytics: Aggregate, de-identified analytics that no longer identify you personally.
• Dispute Support: Support ticket records needed to resolve an open dispute at the time of deletion.

Any such retained data is kept only as long as necessary for the specific purpose and is not used to re-activate or reconstruct your deleted account.

6. Effect on Subscriptions

7. Timeline

We aim to complete account deletion within 30 days of a confirmed (Scheduled) request, except where longer retention is required as described in Section 5.

8. Contact

Questions about account deletion: