Refund & Cancellation Policy
1. Payments Are Processed by Google Play
All paid subscriptions for WrindhaOS Premium (monthly or yearly) are purchased and billed through Google Play Billing.
WrindhaOS does not directly process, receive, or store your payment information, and does not directly issue refunds outside of Google Play's systems.
2. Requesting a Refund
Refunds for subscription purchases are subject to Google Play's refund policies and timelines, which are determined by Google, not by us. To request a refund:
- Within 48 hours of purchase: You may typically request a refund directly through the Google Play Store (Menu → Order History → select the order → Report a problem).
- Beyond 48 hours: Refund eligibility is at Google's discretion under its own policies.
- Assistance from WrindhaOS: You may also contact us at wrindhaos@gmail.com describing the issue; we will assist where we can, including by providing purchase-related information to support your Google Play refund request, but the refund decision and disbursement is made by Google.
3. Cancelling a Subscription
You can cancel auto-renewal at any time via Google Play (Play Store app → Menu → Subscriptions, or play.google.com/store/account/subscriptions), or via the in-app subscription management link.
Cancelling stops future renewal charges; it does not automatically refund the current billing period.
When you cancel, you continue to have Premium access until the end of the period you have already paid for, after which your account reverts to the Free plan and Free-tier usage limits apply.
4. No Partial Refunds for Mid-Cycle Cancellation
Except where required by law or where Google Play's own policies provide otherwise, we do not offer prorated refunds for unused time remaining in a billing cycle when you cancel mid-cycle.
5. Account Suspension or Termination for Policy Violations
If your account is suspended or terminated for violating our Acceptable Use Policy or Terms & Conditions, you are not entitled to a refund for any unused portion of a paid subscription, except where required by applicable law.
6. Free Tier
The Free plan is offered at no cost and is not subject to refund provisions, as no payment is collected.
7. Changes to Pricing
If subscription pricing changes, existing subscribers will be notified in advance in accordance with Google Play's requirements before any new price applies to their renewal.
8. Contact
For billing assistance, contact us at: